SeaLinkSeaLink
/
← Docs

Billing FAQ

Operational notes for top-ups, balance consumption, invoices and billing records, checkout channels, and expiry. Service terms are available at /legal/terms.

01

What is the minimum top-up amount?

$5 USD minimum per top-up. A single top-up can be up to $1,000 USD.

02

How is my balance consumed — paid top-ups or gift credit first?

Your paid top-up balance is consumed first. Once your paid balance reaches zero, gift credit (the signup trial and any promotional credit) is used.

03

How do I get my invoice or billing record?

View and download them from Dashboard → Billing → Billing records.

04

How can I pay top-ups?

Top-ups are handled through secure checkout, with payments processed through Airwallex. Available payment methods are shown at checkout; SeaLink billing records are always denominated in USD.

05

Does my balance ever expire?

Paid top-ups never expire. The $1 trial credit on signup expires 30 days after account creation. Promotional credits (if any) carry their own expiry stated when issued.

Can't find your answer?

Email contact@sealink.io. We usually respond within 1 business day. Or browse the docs index.